Improving Patient Satisfaction Scores in LGBTQ+ Patients Through the Use of Pronoun Cards

Abstract

In hospitalized adult LGBTQ+ patients (P), what is the effect of using preferred pronoun indicator cards outside of patients’ rooms (I) on patients’ overall satisfaction with care (O) compared to standard process (C) over a 6-month time period (T)?

Description

Keywords

Inclusive care, Visual reminder, LGBTQ+, Pronouns, Gender pronouns, Patient satisfaction

Citation