Implications of an Emergency Diversion Collaboration Effort

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dc.contributor.authorMurphy, Erin Roark
dc.contributor.authorPetrovich, James
dc.date.accessioned2019-11-06T16:26:34Z
dc.date.available2019-11-06T16:26:34Z
dc.date.issued2017
dc.description.abstractThe overuse of emergency departments (EDs) presents a major burden to health care systems nationwide and individuals seeking services. Because health is a matter of both physical wellbeing and economics, it is important to consider how individuals access services and the costs associated with service use. This study examines an ED diversion collaboration implemented in Texas designed to divert lower acuity patients from EDs to more appropriate primary, urgent, dental, and in-home levels of care. Using secondary data, the study determined that approximately 29% (n = 388) of the 1,348 calls intercepted by the program were triaged to more appropriate levels of care, possibly resulting in significant cost avoidance for the hospital and collaborating partners. With over 25,000 emergency calls being made in the study area during the study period, increased diversion program resources could yield additional benefits for the community and individuals seeking care.en_US
dc.identifier.urihttps://hdl.handle.net/10657/5262
dc.language.isoen_USen_US
dc.publisherUniversity of Houston Graduate College of Social Worken_US
dc.subject9-1-1en_US
dc.subjectEmergency Department Diversionen_US
dc.subjectEmergency Medical Servicesen_US
dc.subjectTriageen_US
dc.subjectHealth Careen_US
dc.subjectPerspectives on Social Worken_US
dc.subjectErin Roark Murphyen_US
dc.subjectJames Petrovichen_US
dc.subject9-1-1
dc.subjectEmergency Department Diversion
dc.subjectEmergency Medical Services
dc.subjectTriage
dc.subjectHealth care
dc.subjectPerspectives on Social Work
dc.subjectSocial work
dc.titleImplications of an Emergency Diversion Collaboration Efforten_US
dc.typeArticleen_US

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