"I try to connect with them on something": A Qualitative Study of Patient-Centered Care From the Doctor's Perspective

dc.contributor.advisorYamasaki, Jill
dc.contributor.committeeMemberHernandez, Leandra
dc.contributor.committeeMemberVardeman-Winter, Jennifer
dc.creatorDescours, Emmanuelle
dc.date.accessioned2015-08-28T03:09:10Z
dc.date.available2015-08-28T03:09:10Z
dc.date.createdMay 2015
dc.date.issued2015-05
dc.date.updated2015-08-28T03:09:10Z
dc.description.abstractIn today’s world, successful health care and patient satisfaction is not only dependent on the medical treatment patient’s receive, but also the relationship and communication that takes place between the patient and physician. Patient’s value when physicians are communicative, caring, and treat the patient as an equal. Patient-Centered Care (PCC) addresses this by helping ensure both the physician’s and patient’s needs are met. PCC creates effective communication and results in better overall health outcomes for patients. Therefore, this study examined the communicative behaviors and practices that physicians use to implement PCC, specifically seeking to understand (a) the communicative strategies that participants implement when communicating with their patients and (b) the barriers preventing these strategies from taking place. The study used in-person, semi-structured interviews to elicit personal experiences from participants. Based on responses from nine physicians, participants utilized proxemics, connection, transparency, empathy, and patient involvement when fostering relationships with their patients. All participants expressed similar barriers that prevent the use of these communicative strategies, describing both systematic barriers and patient-related barriers. The implications of this study could provide the basis needed for a more widespread approach to PCC by reducing the barriers that physician’s experience whencommunicating with their patient.
dc.description.departmentCommunication, Jack J. Valenti School of
dc.format.digitalOriginborn digital
dc.format.mimetypeapplication/pdf
dc.identifier.urihttp://hdl.handle.net/10657/1125
dc.language.isoeng
dc.rightsThe author of this work is the copyright owner. UH Libraries and the Texas Digital Library have their permission to store and provide access to this work. Further transmission, reproduction, or presentation of this work is prohibited except with permission of the author(s).
dc.subjectPatient-Centered Care
dc.subjectPCC
dc.subjectPatient-Provider Communication
dc.subject.lcshCommunication
dc.title"I try to connect with them on something": A Qualitative Study of Patient-Centered Care From the Doctor's Perspective
dc.type.dcmiText
dc.type.genreThesis
thesis.degree.collegeCollege of Liberal Arts and Social Sciences
thesis.degree.departmentCommunication, Jack J. Valenti School of
thesis.degree.disciplineCommunication
thesis.degree.grantorUniversity of Houston
thesis.degree.levelMasters
thesis.degree.nameMaster of Arts

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