DEAL OR NO DEAL: REDUCING PRODUCTION DEVIANCE

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dc.contributor.advisorWitt, L. Alan
dc.contributor.committeeMemberPenney, Lisa M.
dc.contributor.committeeMemberWerner, Steve
dc.creatorRomay, Sophie
dc.date.accessioned2017-06-23T18:02:18Z
dc.date.available2017-06-23T18:02:18Z
dc.date.createdAugust 2015
dc.date.issued2015-08
dc.date.submittedAugust 2015
dc.date.updated2017-06-23T18:02:18Z
dc.description.abstractProduction deviance, a form of counterproductive work behavior (CWB), refers to such behaviors as leaving early, procrastinating, and wasting resources. It costs organizations billions of dollars annually (Bennett & Robinson, 2000). I apply conservation of resources and social exchange theories to test a conditional, indirect process model – a psychological process in which low leader person-focused interpersonal citizenship behavior (ICB) yields production deviance through emotional exhaustion. Furthermore, I suggest that this process is moderated by individual differences in levels of idiosyncratic deals negotiated with the supervisor. Specifically, I argue that high levels of idiosyncratic deals can mitigate the effects of low leader ICB on emotional exhaustion and production deviance. In contrast, workers reporting low leader ICB and low levels of idiosyncratic deals are likely to manifest high levels of production deviance.
dc.description.departmentPsychology, Department of
dc.format.digitalOriginborn digital
dc.format.mimetypeapplication/pdf
dc.identifier.urihttp://hdl.handle.net/10657/1827
dc.language.isoeng
dc.rightsThe author of this work is the copyright owner. UH Libraries and the Texas Digital Library have their permission to store and provide access to this work. Further transmission, reproduction, or presentation of this work is prohibited except with permission of the author(s).
dc.subjectProduction deviance
dc.subjectIdiosyncratic deals
dc.titleDEAL OR NO DEAL: REDUCING PRODUCTION DEVIANCE
dc.type.dcmitext
dc.type.genreThesis
thesis.degree.collegeCollege of Liberal Arts and Social Sciences
thesis.degree.departmentPsychology, Department of
thesis.degree.disciplinePsychology, Industrial and Organizational
thesis.degree.grantorUniversity of Houston
thesis.degree.levelMasters
thesis.degree.nameMaster of Arts

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