Browsing by Author "Frederick, Young"
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Item Using the User: A User-Centered Approach to a Primo Redesign(2016-05-04) Brett, Kelsey; Frederick, YoungThis presentation discussed s a Primo redesign based on a user-centered approach. We collected information about the needs and expectations of internal and external users regarding Primo through a variety of activities including a competitive analysis, focus groups and usability study.