Pierce, Stephanie2018-08-102018-08-102018-07-20http://hdl.handle.net/10657/3314What do you do when it seems there’s been an invisibility spell cast on your service desk? How do you make students realize that not only it exists but use it as well? This presentation will discuss low-cost methods a science academic branch library used to increase the service desk presence and readjust traffic flows as well as how these changes were measured and assessed for success.en-USLibrary service deskPhysics libraryLibrary service deskPhysics libraryPresentation