Brett, KelseyFrederick, Young2016-10-212016-10-212016-05-04http://hdl.handle.net/10657/1597This presentation was given at the 2016 Ex Libris Users of North America (ELUNA) meeting in Oklahoma City, Oklahoma.This presentation discussed s a Primo redesign based on a user-centered approach. We collected information about the needs and expectations of internal and external users regarding Primo through a variety of activities including a competitive analysis, focus groups and  usability study.en-USUser Experience, Discovery Systems, Redesign, PrimoUser experienceDiscovery systemsRedesignPrimoPresentationorcid.org/0000-0003-1362-0746