Problems phase and process technique as factors affecting group problem-solving performance

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1983

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Abstract

The basic research question of the study is, "How does problemsolving phase and choice of group process technique affect group problem-solving performance?" The study examined the effects of the interaction of two independent variables on group problem-solving performance. The independent variables were: (a) problem phase; and (b) group process technique. The experimenter randomly assigned groups to either an interacting or nominal group process condition in the idea generation phase of decision making; and interacting, consensus, or nominal group process condition in the idea evaluation phase of decision making. The dependent variables were: (a) solution quantity; (b) solution quality; (c) time efficiency; and (d) satisfaction with group involvement. In the idea evaluation phase, the dependent criteria were: (a) solution quality; (b) time efficiency; and (c) satisfaction with group involvement. The results extend understanding of the effects of the manager's choice of the appropriate group process technique on group problem-solving performance for both practitioners and researchers in the area of group behavior. [...]

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Group problem solving

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