The development of a test designed to measure the human relations insight of industrial supervisors
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Abstract
The main purpose of this study is to develop a test which will differentiate between good and poor industrial supervisors on the basis of their human relations insight. Another purpose of the study is to determine the relationship between human relations insight as measured by this test and the authoritarian-democratic dimension of personality. Still another purpose of the study is to determine the relationship between human relations insight as measured by the test here developed and verbal intelligence. The script of a supervisors' training film offered typical important problems encountered by industrial supervisors in their everyday human relations on the job. Thirteen of the cases depicted in the film strips were selected on the basis of typicalness of the prblem, its importance to effective supervision, and the opportunities it offered for analysis in depth. From ten to fifteen questions, with five alternate choice answers, were written in a priori manner for each case selected. The total 150 questions were based on the author's knowledge of pertinent literature in the fields of psychology and personnel management and his work experience. One hundred of the industrial supervisors taking the 150 item form of the test were found useful for analysis. [...]