This was a virtual presentation given at the Library 2.015 Worldwide Virtual Conference on October 20, 2015.

The modern library web environment consists of multiple content sources and applications that perform essential functions that often overlap and could potentially create a fractured user experience. For example, content ...

In web design, much of user experience design is focused on the needs and expectations of end-users. However, when developing within an open-source content management system (CMS), it becomes essential to also consider ...

In web design, much of user experience (UX) design is focused on the needs and expectations of end users. However, it is just as essential to consider the user experience of your library staff who are using a content ...

A contextual inquiry is a research study that involves in-depth interviews where users walk through common tasks in the physical environment in which they typically perform them. It can be used to better understand the ...

At the University of Houston Libraries, we wrote a microgrant for prototyping mobile services on iPod Touch devices. We looked not only at user needs and expectations, but we also looked at how librarians are using mobile ...

A presentation on a home grown content management system at the University of Houston Libraries.

A contextual inquiry is a research study that involves in-depth interviews where users walk through common tasks in the physical environment in which they typically perform them. It can be used to better understand the ...

This was a presentation given to the Houston Area Law Librarians Annual Meeting at the South Texas College of Law in Houston, TX, on April 8, 2015.