This is the opening keynote at the Central Texas Library System's 2nd Annual Technology Conference: The Mobile Library. My presentation sets the stage for mobile device use among library users, discusses mobile services ...

A contextual inquiry is a research study that involves in-depth interviews where users walk through common tasks in the physical environment in which they typically perform them. It can be used to better understand the ...

This presentation highlights current web design trends, agile development methodologies, and current trends in library research, user behaviors, and the implications of Lorcan Dempsey's concept of Inside Out libraries and ...

Emerging technologies like QR Codes and Augmented Reality can help libraries extend services, widen access to resources, and promote events to users in exciting and innovative ways. Using simple and free technologies, QR ...

The modern library web environment consists of multiple content sources and applications that perform essential functions that often overlap and could potentially create a fractured user experience. For example, content ...

President’s Message: UX Thinking and the LITA Member Experience

This is a keynote presentation that was presented to the Oklahoma Chapter of the Association of Research Libraries on looking at how academic library websites in the next few years might look, and how the research and ...

This was a presentation given to the Houston Area Law Librarians Annual Meeting at the South Texas College of Law in Houston, TX, on April 8, 2015.

A short presentation on the latest technologies affecting libraries today and in the not too distant future, for TechNet 2011 Conference in Decatur, TX, August 3, 2011.

A presentation given to the Oklahoma State University Library for their Library Futures Series. The presentation is about finding ideas for technology innovation, streamlining web content for reuse, preparing for mobile, ...